Samsung Email Crashing? Here’s What You Can Do to Fix the Problem

The email app is very important for every user as here users get all their valuable mails. You need an Email app, most of the time to read important information. But one error that irritates you most is “Unfortunately, Email has stopped”. Are you also annoyed with this error message? Don’t Worry! In this article, you will find some easy solutions that will help you to fix the “Unfortunately, Samsung Email has stopped” error on Android.

Learn Some Easy Solutions On How To Fix “Unfortunately, Gmail Has Stopped” Or Email Keep Stopping Issue On Android!

Fixing a Galaxy with “Email keeps Stopping” Error

I personally encountered this error before so I know a couple of things that could make it crash. First, the Email keeps stopping error may pop up if it took a long time for the app to connect with the server.

For instance, if there’s a server maintenance and you opened this app to check on your email, you may be greeted by the error.

Second, if your phone seems to become sluggish or not responding properly, which can be a sign of a firmware problem, applications may also crash if you open them and not just the Email app.

But it could be different in your case so you really have to perform some troubleshooting procedures. And here’s what you have to do to try and fix this problem: 

1. Force Restart Your Phone to Fix Email Keeps Stopping Error

The error can be a sign of a minor firmware issue or glitch. That’s the reason why you need to perform this procedure first as it may save you from the trouble of doing other troubleshooting procedures. To do this, follow these steps: 

Samsung Email Crashing
  1. Press and hold the volume down button and don’t release it yet. 
  2. While holding the volume button, press and hold the power key as well. 
  3. Keep both keys held down together until the Samsung logo shows on the screen. 

Once the phone has successfully rebooted, open the app you’re having issues with and see if the Email keeps stopping error still shows up. If it still does, then move on to the next solution.

2: Clear Cache of Email App

This will delete the cache of the Email app and will prompt the system to create a new one. If it’s just a minor problem with the app, clearing the cache will be enough to fix the problem.

The cache is a temporary file created by the system to make each app run smoothly. But when it gets corrupted, it may cause app crashes and that could be the case here. To rule it out, follow these steps: 

Samsung Email Crashing
  1. Swipe down from the top of the screen to pull the notification panel down. 
  2. Tap the Settings icon on the top-right corner of the screen. 
  3. Tap Apps.
  4. Find and tap Email.
  5. Touch Storage. 
  6. Tap Clear cache. 

After doing this procedure, open Email to know if the Email keeps stopping error would still show up and if it still does, move on to the next procedure. 

3: Clear Data of Email App

Clearing the data of the app will bring it back to its default settings, remove your account as well as delete all your emails. So, you really have to be careful when doing this as you may lose some important messages. If you can create a backup of your important emails, that would be better.

If not, then you have to ask the administrator of your account (especially if you’re using a company email) as they often have backups. 

Samsung Email Crashing

This procedure is very effective in fixing app issues and it’s now time to do it on the Email app. 

  1. Swipe down from the top of the screen to pull the notification panel down. 
  2. Tap the Settings icon on the top-right corner of the screen. 
  3. Tap Apps.
  4. Find and tap Email.
  5. Touch Storage
  6. Tap Clear data and then touch OK. 

After this, open the app to see if the Email keeps stopping error would still show up. If the error disappeared, try to add your account again. Sometimes, the error would only jpop up if an account is added. If the error continues to shows up, then move on to the next procedure.

4: Delete the System Cache

Aside from the individual app cache, the system also creates its own cache and if it gets corrupted, it may also lead to app crashes and other performance issues.
It is recommended to delete the system cache from time to time so that it will be replaced with a new one. And here’s how you do that: 

Samsung Email Crashing
  1. Turn off the device.
  2. Press and hold the Volume Up and Power keys.
  3. When the Samsung logo shows, release all three keys.
  4. Your Samsung will continues to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step. 
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Hit the Power key to select.
  7. Press the Volume down key to highlight yes, them, and press the Power key to select.
  8. When the wipe cache partition is complete, the Reboot system now is highlighted.
  9. Press the Power key to restart the device.

After this, open Email to see if the Email keeps stopping error is fixed. If it still shows up, however, then you have no other choice but to reset your phone.

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4: Backup your Files and Reset your Phone

After doing the procedures above and the Email app still keeps on crashing, then you have to do the master reset as the problem could already be with the firmware considering the fact that Email is a pre-installed app.

Samsung Email Crashing

But before the reset, make sure to backup your important files and data and then remove your Google and Samsung accounts so that you won’t be locked out. After that, follow these steps to reset your phone: 

  1. Turn off the device.
  2. Press and hold the Volume Up and Power keys.
  3. When the Samsung logo shows, release all three keys.
  4. Your Samsung will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step. 
  5. Press the Volume down key several times to highlight ‘wipe data/factory reset.
  6. Press the Power button to select.
  7. Hit the Volume down key until ‘Yes’ is highlighted.
  8. Press the Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now is highlighted.
  10. Press the Power key to restart the device.

I hope that we’ve been able to help you fix your Samsung that keeps popping up the “Email keeps stopping” error. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!

Why does Samsung Email keep stopping?

If your Email keeps stopping on your Android then you should clear the Email app’s cache and data. This will remove all corrupted data from your Email app and help the app to run smoothly.

Now, follow the below steps to clear the cache and data of your Email app. … Step 2: Now, find an Email app and tap on it.

Why are Samsung Apps crashing?

Samsung smartphone users are reporting random app crashes. … The cause behind the app crashes is said to be due to an issue with the Android System WebView that is used to display web content. 

Samsung smartphones including Galaxy S21, Galaxy A50, Galaxy S8, Galaxy A71, Note 20 Ultra appear to be affected by the issue.

We are committed to helping our readers fix the problems with their phones as well as learn how to properly use their devices

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